A new CARE program will answer calls in a mental health crisis on the Des Moines metro

Des Moines Police is expanding its partnership with Broadlawns Medical Center to form the CARE program to respond to mental health calls. This CARE program is expected to begin in July and will increase the number of mental health counselors who can provide emergency counseling. The service is currently open from 6 a.m. to midnight, but once the CARE program begins, they aim to have a 24/7 response to calls about a mental health crisis. The CARE team will be able to answer calls without police. “If there is no mortality, if there are vague conversations about suicide, then we will link them to the CARE team, which will respond in pairs without officers,” said Dawn Marie Hooker of the Broadlawns Crisis Response Team. Hooker says this will help their reaction with younger children. The CARE team has two people dedicated to helping those under 18. Peggy Hooper of NAMI Iowa says mental health counselors who can talk to children are a top priority. weapons, “Hoopert said. CARE staff will be trained on how to de-escalate situations from start to finish. “A care team in a pediatric or mobile crisis – everyone has the same knowledge,” Hooker said. Huppert adds that more professional mental health counselors are accountable, ideal for all parties involved. “This is a better use of our resources collectively, and it is also much better for the person being responded to.” Hooper said he would be available on July 16. Anyone with a behavioral health crisis can dial 988 and talk to a mental health counselor.If necessary, a mental health counselor will appear in person without police. Learn more about 988 Suicide and Crisis Lifeline here.

Des Moines Police is expanding its partnership with Broadlawns Medical Center to form the CARE program to respond to mental health calls.

This CARE program is expected to begin in July and will increase the number of mental health counselors who can provide emergency counseling.

The service is currently open from 6 a.m. to midnight, but once the CARE program begins, they aim to have a 24/7 response to mental health calls.

The CARE team will be able to answer calls without police.

“If there is no mortality, if there are vague conversations about suicide, then we will link them to the CARE team, which will respond in pairs without officers,” said Dawn Marie Hooker of the Broadlawns Crisis Response Team.

Hooker says this will help their reaction with younger children. The CARE team has two people dedicated to helping those under 18.

Peggy Hooper of NAMI Iowa says mental health counselors who can talk to children are a top priority.

“We certainly know in any case involving a child that it is much better not to have a uniform badge and the presence of a weapon,” Hupert said.

CARE staff will be trained on how to de-escalate situations from start to finish.

“Everyone is trained equally. “Everyone knows how to handle situations, whether it’s a dispatcher or a care team, a pediatric or a mobile crisis – everyone has the same knowledge,” Hooker said.

Des Moines police say the CARE program is about quickly connecting people with the right resources.

Huppert adds that more professional mental health counselors meet it is ideal for all parties involved.

“It’s a better use of our resources collectively, and it’s also much better for the person being responded to,” Hoopert said.

A new national call line for mental health crisis will be available on 16 July. Anyone with a behavioral health crisis can dial 988 and talk to a mental health counselor. If necessary, a mental health consultant will appear in person without police. You can learn more about 988 Suicide and Crisis Lifeline here.

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