Illness never strikes at a convenient time. Just ask any busy parent, anyone who doesn’t have the time or transportation or had a place to get away from work. While virtual healthcare cannot completely replace face-to-face medical care, it can certainly remove barriers to accessing care.
Just ask South Texas mom Danielle. Earlier this month, and from the comfort of her couch, Danielle contacted a doctor who examined her 6-year-old daughter, Talia, who had just finished a round of antibiotics but her symptoms persisted. Daniel was worried that Talia would just be put on another round of antibiotics. Danielle hasn’t had the best experiences with other virtual care providers, but she decided to give CHRISTUS On Demand Care a try. She describes the experience as personalized, comfortable and exceptional: “The doctor talks to us,” she said. “There was no rush to get off the phone. The doctor was interested and listened.’