Cisco’s Webex provides new technology that allows flexibility for the hybrid workforce

News summary:

  • Webex Calling updates, part of the Webex package, improve call quality and reliability and expand global reach
  • Introduces the new Webex Room Bar and Cisco Video Phone for hybrid operation
  • All innovations use AI to deliver best-in-class hybrid audio

SAN JOSE, CA., June 9, 2022 / PRNewswire / – Cisco (NASDAQ: CSCO) today introduced new innovations for Webex Calling in Webex Suite to improve work flexibility, reliability and sound quality. Customers are no longer at risk of dropping calls despite network outages and broadband issues. Webex Calling users can now automatically remove background noise from external callers, a new feature that takes advantage of Webex Suite’s intelligent audio optimization capabilities. In addition, Cisco has released new hybrid devices – Webex Room Bar and Cisco Video Phone 8875.

“In today’s hybrid work environment, it is essential that organizations help employees achieve a seamless experience, no matter where they choose to work. This includes calls, which are increasingly embedded in our daily work processes as cloud reception is accelerated, ”he said. Jitu Patel, EVP and GM, Cisco Security and Collaboration. “Cisco is the market leader in clear cloud calling, providing customers with a complete, secure calling experience and best-in-class innovation.”

New updates for calls to Webex
New Webex Calling updates improving the reliability and experience of call systems, which are essential for the day-to-day business processes. Updates include:

  • Survival of the site to ensure that companies can make and receive calls from the Public Switched Telephone Network (PSTN) during a network outage. This functionality is easily implemented and managed via the Webex Control Hub and ensures that telephone services are always available.
  • Audio intelligence enhancements Expand Webex’s background noise-canceling technology to include PSTN calls to external callers. Webex Calling users can remove the background noise of an external caller with one click in the Webex application or supported devices.

Webex Calling is part of Webex Suite, the industry’s first hybrid work package that provides cloud / enterprise calls, messaging, meetings, surveys, whiteboards, asynchronous video and events in a unified, highly secure offering. Webex Calling is now available in over 110 countries worldwide. Cisco’s talk plans have expanded to Asia-Pacific region region with service in Australia and New Zealand.

New Webex Room Bar
A study Cisco, conducted with Dimensional Research, found that 95% of workers experience video fatigue and want a change in company culture and key technologies. Users of Webex collaboration devices report 30% fewer frustrations than those who use only a laptop.

To address this, Cisco is introducing a powerful room device that turns small and medium-sized meeting rooms and meeting rooms into a collaborative engagement center – the new Webex Room Bar. IN Features of Webex Suite AI make sure that everyone in the room is perfectly framed and that all participants have an equal presence in the conversation, and that automatic removal of background noise minimizes distraction. Webex Room Bar’s surround audio provides the best audio experience, whether the participants are in the room or not. Through third-party video interoperability, customers benefit from the flexibility to join any meeting, including Webex, Zoom, Microsoft Teams and Google Meet.

New Cisco Video Phone
With a new desktop video phone – Cisco 8875 videophone – Webex users can make phone calls and video meetings, while increasing productivity and reducing meeting fatigue when the hotline becomes the new normal workplace. Cisco Video Phone 8875 provides:

  • Shared hotspot functionality and customization: Users can log in to Cisco Video Phone 8875 to access their Webex Suite profile, settings and calendar. And with a QR code, users can simply log in and verify their calls and video meetings to work at any desk, in any modern hotdesking office.
  • Quality interactions and a better meeting experience: Cisco’s AI-powered audio intelligence automatically reduces background noise, and 1080p display resolution improves video quality, both of which have been identified as major issues affecting video meetings (source: Fatigue Study Meeting). The camera cover provides privacy during meetings.
  • Easy to use and intuitive interface: On the 7-inch touch screen, one-button meeting functions and one-click call functionality – familiar to Webex users – make it easy to join and make appointments.
  • Just IT management: A management tool makes it easy to manage the Cisco Video Phone 8875 to include, analyze, restart, and report problems.

With this new device, users can maintain higher quality audio and video, as the only focus will be on communication that will not fight for battery life or other laptop resources.

Availability and prices
Webex Calling’s audio intelligence enhancements will be released live this summer, and the local survival feature will be available for preview this fall for Webex Suite customers. Prices for Webex Suite start from $ 11.95 per month Cisco Resale Proposal (CSRP) through a corporate Webex Suite agreement offering a full range of Webex connectivity, communication and co-creation tools. The new Webex Room Bar is available now, starting from $ 3,795 CSRP. The Cisco Video Phone 8875 will be available from August.

About Cisco
Cisco (NASDAQ: CSCO) is a world leader in technologies that power the Internet. Cisco inspires new opportunities by rethinking your applications, protecting your data, transforming your infrastructure, and empowering your teams for a global and inclusive future. Find out more at The Newsroomand follow us on Twitter at @Cisco.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and / or its affiliates in the United States and other countries. A list of Cisco brands can be found at www.cisco.com/go/trademarks. These third-party trademarks are the property of their respective owners. The use of the word partner does not imply a partnership between Cisco and any other company.

About Cisco’s Webex
Webex is a leading provider of cloud-based collaboration solutions that include video meetings, calls, messages, events, customer experience solutions as a contact center, and custom-built collaboration devices. Webex’s focus on providing an inclusive collaborative experience fuels our innovation, which uses AI and machine learning to remove barriers to geography, language, personality and technology knowledge. Its solutions are backed by security and privacy by design. Webex works with the world’s leading business and productivity applications – delivered through a single application and interface. Learn more at webex.com.

SOURCE Cisco Systems, Inc.

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