Caspar AI technology provides staff with a more complete picture of resident behavior. Even with one FTE less, residents get better care.
PALO ALTO, CA., June 23, 2022 / PRNewswire / – These are difficult times for the operators of the pension community – Pressure on the financial results of the bankers; pressure to attract and retain qualified staff; and pressure from residents and their family members to at least maintain, if not improve, the quality of life in the community. Technology can be a key strategy for operators looking for answers to these pain points, but they also need a measurable return on any technology investment.
This “perfect storm” is exacerbated in memory care when residents are unable to respond – or respond accurately – to staff.
Most employees focus on the occupants during the day when they are outside their apartments. Still, they spend at least half of their time in their apartments. “Residents in memory care may not communicate accurately, so how do we know how to direct the work of staff in their care?” he says Lori Orlovchief analyst, aging monitoring and health technology.
So how does Caspar.AI technology apply to memory care setup? “Our patented AI technology does not rely on cameras, but uses an advanced sensor system that provides health information for better and more effective care.” he says Ashutosh SaxenaPresident and CEO of Caspar.AI
Caspar.AI provides staff action points: How many times does the resident require an inspection or change of room at night? What are the night patterns of sleep and activity of the resident? Armed with data – knowledge – community management can often reduce staff intrusions into residential apartments and redirect that time to other, more productive goals. Efficiency can be direct or indirect:
Direct efficiency: Reduced or redirected FTE as a result of fewer bed checks, fewer inquiries sent by family members, and smarter staff models through insights from locals.
Indirect efficiency: Better motivated staff due to residents’ insights; main difference from the competitors; and better care planning for residents.
Staff can see the impact of their work
The collected data provide the staff with a more complete picture of the occupant’s behavior. Because residents of memory care cannot provide accurate feedback, the data tells staff that they provide appropriate, necessary care. Indirectly, this improves staff morale – When a staff member “hears” from a resident that care plans or treatment plans work, he feels that his work is more valuable. In this way, residents of memory care provide staff with positive “feedback”, which in turn helps to reduce staff turnover in the community.
As an example, Caspar.AI provided mapping of a resident’s walking patterns during what should be a restful sleep. This insight prompts community staff to work with the resident’s physician to prescribe a better, more effective treatment program. The result? Calmer nights for the resident, more settled during the day and informed staff.
Better care plans
Caspar.AI technology also provides physicians with data that can help shape treatment plans for residents. They are able to get an idea of possible UTIs and sleep disorders. Such night insights are otherwise not available without the Caspar system. Family members of residents can get an additional idea of their loved ones; when community employees can pass information to the resident’s family, the number of incoming calls from family members decreases.
One FTE has been released – With Caspar’s health insights, community management earns up to seven hours of staff time per month per resident.
The implementation of the Caspar.AI system in the memory care community must satisfy the interests of all parties:
One FTE has been released . Community management earns up to seven hours of staff time per month per resident. That’s about 1 FTE in a community of 30 apartments – They can redirect staff time to other duties.
Improving staff morale. Staff members already have residents who “talk” about their nightly challenges through data. This allows staff to better understand the needs of each resident and to feel that their work is more valued.
Better care planning. Doctors get a better idea of their patients and thus can focus their treatment plans better.
Increased sales. The sales director has a unique sale offer to offer families to future residents.
Let a Caspar.AI customer tell you more.
“We have reduced night visits by staff with Caspar.AI. This has increased our operational efficiency and improved the care of residents, both at the same time. ” Said Kelly FieldhouseDirector of Memory Care, United Methodist Communities in Bristol Glen, Newton, New Jersey.
Learn more about how other communities are implementing the Caspar.AI system in their community by contacting: [email protected]
About Caspar AI
Caspar.AI is a data-driven healthcare platform that works with retirement communities to automate many care tasks. Caspar increases comfort, health and safety for residents, while improving the end result!
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SOURCE Aspar AI