How health technology can improve the patient and provider experience

The healthcare industry has been battling the effects of the Covid-19 pandemic for more than two years. Much is required of clinicians who face unprecedented stress from the strain presented in these cases. They had to deftly adapt to the rapid scale of telehealth and transform the way they work. Hospitals are struggling with burnout of suppliers, staff shortages, and more.

In a series of interviews during the Microsoft Envision Healthcare Summit, attention was drawn to the myriad ways in which cloud computing technology touches on various aspects of healthcare for suppliers, payers, medical technology and pharmaceuticals. Healthcare leaders emphasize ways to improve care delivery, outcomes, a sustainable workforce for clinicians, and improved patient experiences.

In one segment, Clifford Goldsmith, Chief Medical Officer, Microsoft Health and Life Sciences, spoke with Serafin Capsandoy-Jones, vice president of public health and clinical operations at Centene Corporation, to maintain a sustainable clinical workforce. They explore how the technology can be used to improve automation and reduce the burden of documentation for clinicians. New delivery models could also reduce the burden of data entry and change the way clinicians work for the better; but also current challenges that need to be addressed.

Cleveland Clinic’s director of information technology, Matt Cool, and ATA chief executive Anne Mond Johnson discuss advances in healthcare consumerism, including telehealth, and big data analysis tools that will enable preventive care for more patients.

“We see Netflix and Amazon as competitors because they set digital expectations for consumers,” Cool said.

Johnson notes that the availability of telehealth options in healthcare interactions means that in many cases, users may choose to have a personal visit with a clinician or have a virtual visit, which may be more meaningful than video conferencing. Asynchronous technology means that patients have a voice in where and how they want to be greeted, whether at home, at work or in the doctor’s office.

“Virtual is a much broader dimension than synchronous communications, such as video conferencing,” Johnson said. “Technologies such as AI and RPM (remote patient monitoring) go far beyond blood pressure readings and blood glucose levels and are applied in many different ways.”

Cool added that the Cleveland Clinic’s elite research capabilities mean the institution is well positioned to unlock the power of the cloud for artificial intelligence applications.

“This will really help us create targeted opportunities to deal with certain diseases before they happen – as a genetic biomarker that marks a high risk of colon cancer in certain patients, so clinicians can make sure they encourage those patients to do screening more often.

Cool says the Cleveland clinic is working to improve silicon drug detection, multi-ohm research and digital twinning because they believe they will be “the absolute core of unlocking technology to improve the speed at which they happen.” medical discoveries and therapies are being developed. ”

The following are also taking part in the virtual summit:

  • Kyu Rhee MD, Senior Vice President and Chief Medical Officer, Aetna,
    CVS health
  • David Rue, MD, Global Chief Medical Officer and Vice President of Health, Microsoft
  • Dr. Michelle Harper, author of New York Times bestsellers
  • Lex Gillette, Paralympic athlete, USA team
  • Antoinette Thomas, Chief Medical Officer, Microsoft Health and Life Sciences
  • Deb Cup, President of Microsoft USA

To see the full video, Press here.

photo: Getty Images: Andrey Popov

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