King’s Improvement Science Patient and Public Involvement Co-ordinator job at KINGS COLLEGE LONDON

Description of the work

The post will bring together their lived experience of accessing health and/or social services with research and project management skills to coordinate Patient and Public Involvement (PPI) for King’s Improvement Science (KIS).

KIS is a King’s Health Partners funded applied research and evaluation program hosted at the Center for Implementation Science (CIS) at King’s College London.

This position is collaborative and the incumbent will work closely and collaboratively with the existing KIS PPI Coordinator. The post holder will work with members of the King’s Improvement Science team, members of the public and staff in partner organizations to include the involvement of members of the public in KIS projects. The incumbent will also be involved in research activities including planning, delivery and dissemination of research and evaluation projects.

Additional information about King’s Improvement Science can be found at: www.kingimprovementscience.org

Further information about the Center for Implementation Science can be accessed via: https://www.kcl.ac.uk/research/cis

We welcome and encourage applicants from diverse communities and backgrounds, including people with disabilities, lived experiences of ill health and neurodivergent individuals.

Work adjustments can be provided through the Department for Work and Pensions’ Access to Work program to support the worker with access requirements, including advice, equipment, financial support, a range of assistive technologies and training and mentoring for staff .

This position will be offered on a fixed-term contract until 30.09.2024.

This position is available on a part-time or full-time basis: 60% – 100% full-time equivalent.

This position allows for some flexibility in working hours and patterns. Providing the context of the COVID-19 pandemic allows, the incumbent will be expected to work from our offices in Denmark Hill, South London for approximately 40-60% of their time and will be able to work remotely from home the remainder of the time if they wish to do so.

Main responsibilities

• Ensure patient and public involvement in the work of the KIS where possible

• Coordinating patient and public participation in KIS projects and activities

• Organize meetings and events for a diverse group of patients/service users, carers and the public to attend

• Arranging payments and expenses for members of the public who participate in activities

• Maintain frequent communication with and provide updates to our patient and public engagement group through various means of communication, e.g. via email, phone calls or video calls

• Work closely with patient and public engagement leaders in partner organisations, including working closely with the PPI Co-ordinator of the Applied Research Collaboration (ARC) South London

• Learn about improvement and implementation science and work with the team to apply this knowledge within research projects

• Contribute to study design, data collection and analysis – in partnership with researchers, health and social care staff and PPI colleagues

• Disseminate the work of KIS through presentations and reports and collaborate on peer-reviewed publications

• Contribute to and attend relevant meetings and events as required

• Contribution to teaching, learning and other learning activities

• Communicate regularly and effectively with relevant colleagues and stakeholders from King’s College London/Health Service & Population Research Unit/Centre for Implementation Science, Applied Research Collaboration (ARC) South London, King’s Health Partners (KHP) and other stakeholders

• Deal with problems effectively when they arise

• Contribute to decisions affecting the team

• Demonstrate appropriate time management techniques

• Ensure compliance with research protocols, guidelines and management

• Demonstrate initiative, autonomy and self-motivation

• Seek help and guidance when needed

• Attend appropriate training to improve skills

The list of responsibilities above may not be exhaustive and the incumbent will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grade of the position.

Skills, knowledge and experience

Essential criteria

1. Training in research methods, including data collection and data analysis skills through a bachelor’s degree OR equivalent research experience

2. Personal experience of access or access to health and/or social services

3. Experience of liaising with patients / service users / carers / the public and coordinating their involvement in projects or activities

4. Demonstrated interest in health and social services evaluation, quality improvement, and science improvement and implementation

5. Demonstrable understanding of accessibility requirements, inclusive participation practices, sensitivity to different ways of working and structural barriers to participation

6. Excellent interpersonal and communication skills with proven ability to develop and maintain collaborative relationships both within and across organizational boundaries

7. Good working knowledge of the Microsoft Office suite, including ability to use Outlook, Word, Excel and PowerPoint. Ability to hold virtual meetings using Microsoft Teams and Zoom

8. Excellent organizational and time management skills with the ability to manage a diverse workload, comfortable with changing agendas and re-prioritizing workloads while meeting performance goals and milestones

Desirable criteria

1. Experience of working in health or social care provider organizations or in higher education, for example as an experienced worker or experience expert

2. Understanding the ethics of involving patients/service users, carers and the public in research and why this is important

3. Understanding the communities and health and social care systems in the areas served by King’s Health Partners NHS Trusts; desire to build connections in the local area

More information

Please note that this role is no eligible for skilled worker visa sponsorship

Interviews are likely to take place in mid-September

This publication is subject to disclosure and prohibition of occupational medicine services and clearance. Information obtained through DBS checks can help managers make an informed decision about whether or not to hire a candidate. It is up to the university to decide whether to hire a person whose DBS check reveals a conviction or other relevant information. Information provided will be carefully considered in the light of all relevant circumstances and assessed on a case-by-case basis.

patient and public involvement; research; improving science

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