Ontrak Health and Eleos Announce AI Integration Partnership to Support Ontrak Members’ Care

HANDERSON, Nev. and BOSTON – (BUSINESS CHP) – Ontrak Health (NASDAQ: OTRK), a leading healthcare company powered by artificial intelligence and telehealth, and Eleos Health, the leader in CareOps Automation for behavioral health, today announced a partnership to integrate their artificial intelligence (AI) support platforms. of members care and reduction of administrative tasks. Ontrak’s proprietary, artificially advanced advanced engagement system identifies, engages, and provides treatment to the most vulnerable members of the behavioral health population to achieve improved and sustainable clinical outcomes.

Eleos’ revolutionary voice intelligence technology for voice insights will be integrated into the work of the evidence-based care model of Ontrak and its growing national care teams, including mental health providers. Eleos, who works in both personal and virtual care, works by autonomously digitizing behavioral health sessions to produce clinical insights and generate post-session documentation, including progress notes. Eleos provides data on key session topics, members’ concerns and potential care gaps. Areas of insight created by Eleos include how interventions, such as cognitive-behavioral therapy (CBT), are used, whether the provider uses evidence-based practices, and key session topics. In addition, Eleos reduces the time it takes clinicians to complete documentation by up to 40 percent, automatically generating a baseline for required clinical notes and allowing treatment teams to focus more on member care.

“We are happy to work with Ontrak Health, a longtime leader in behavioral health, to support its efforts to provide personalized, effective care to its members,” said Alon Joffe, CEO and Co-Founder, Eleos Health. “Our goal is to enable patient-focused teams to focus on treatment by reducing documentation time and providing useful ideas for continuous improvement in care.”

“We are partnering with best-in-class technology providers to improve programs for our members and reduce the administrative burden on care and treatment teams. Integrating Eleos’ CareOps automation solution provides greater visibility into treatment effectiveness and is key to measuring our program and customized clinical model, ”said Arik Hill, Ontrak’s Chief Information Officer. “Eleos is specifically designed for use in behavioral health, and by integrating this innovative solution into Ontrak’s evidence-based clinical model, we gain a clear line of vision for patients’ needs, progress and performance.

Launched in early 2020, Eleos Health is a revolutionary clinical application for voice AI, operating in an environment of clinician-patient conversations. Eleos is currently used by thousands of clinicians in more than 20 national care providers and health plans.

About Ontrak, Inc.

Ontrak, Inc. is a leading healthcare company with AI and telehealth, whose mission is to help improve the health and save the lives of as many people as possible. Ontrak identifies, engages, activates and provides care pathways to treat the most vulnerable members of the behavioral health population who would otherwise fall through the cracks of the health system. We engage people with anxiety, depression, substance use disorder and chronic illness through personalized care training and personalized care that help them receive the necessary treatment and advocacy, despite the socio-economic, medical and health barriers that exacerbate the burden. of their concomitant diseases. The company’s integrated intervention platform uses AI, predictive analytics and digital interfaces combined with dozens of engagements for care trainers to ensure improved member health, better use of the health system and lasting results and savings for paying health care providers.

For Eleos Health

Eleos is a pioneer in the automation of CareOps. By consolidating the entire behavioral care workflow – from progress notes to intelligence sessions – clinicians are relieved of time-consuming operational burdens. Eleos takes care of CareOps by improving the automation of operational needs, including all documentation, compliance administration, and providing in-depth clinical insights through intelligence sessions. Eleos makes evidence-based behavioral care a reality so that clinicians, providers and networks can measurably and comparatively track treatment and progress. Clinicians are now focusing on care. So the care they aim to provide becomes the care they actually provide. Eleos. More care. Fewer operations.

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