Parts Town’s Marketplace technology, including the ability to pick up parts locally from the city, continues to grow to nearly 10,000 orders per month

ADDISON, IL–(BUSINESS WIRE)–Parts Town, the technology innovator and market-leading OEM parts distributor for foodservice equipment, today announced a pilot program with Uber Technologies to provide two-hour, last-mile delivery service to foodservice operators Chicago area services and service technicians. The partnership, which begins with delivery from Parts Town’s Addison distribution center, represents the industry’s first collaboration between a parts distributor and a ride-sharing provider offering delivery of replacement parts.

This innovation is the latest addition to Parts In Town, a marketplace to help local service companies grow their business, further improve equipment uptime in the food service industry and drive sales growth of original OEM parts at local level. There are now more than 90 Parts In Town locations across North America that sell their local OEM parts on partstown.com. The market as a whole has grown to nearly 10,000 orders per month. This online portal for parts, accessories and consumables for OEM food service equipment has seen double digit growth month over month and has over 57,000 transactions to date.

“We are very excited that our market is growing rapidly,” stated Emmanuela Delgado, Senior Vice President of Revolution, Red Lightning Group. “This partnership with Uber is just one of the ways we will support local service companies and our manufacturer partners by getting OEM parts to the local market faster than ever before. In addition, more than 87% of orders coming through Parts In Town are new customers for this participating service business, giving the local service company a great opportunity to grow their service business.”

The partnership with Uber is the latest brainchild of Parts Town’s Red Lightning Group, a division of Parts Town focused solely on innovation in support of the foodservice industry, with a mission to boldly attack at lightning speed to deliver game-changing innovation and technologies.

“Uber is committed to Chicago’s foodservice industry, including the thousands of Uber Eats restaurant partners who call the city home, which makes working with the e-commerce innovators at Parts Town so exciting,” said Megan Musbach, Uber General Manager Eats in the Midwest. “This partnership will not only benefit the foodservice industry and its customers, but bring new revenue opportunities to the tens of thousands of drivers in the Chicago area who help people, food, groceries – and now critical spare parts – arrive to their destinations.”

Parts Town ships all orders in stock same day by 9pm EST, and their Parts In Town service allows customers to order online and pick up the parts they need within an hour from local service companies, dealers and distributors. Service companies that participate in Parts In Town benefit from new customer acquisition and increased sales. The program improves first-time fitment and brings OEM parts inventory closer to the local market. Future plans call for the ability to ship parts from all Parts in Town locations to reach even more customers in other geographies.

About Parts Town

Parts Town is a leading distributor of genuine OEM (Original Equipment Manufacturer) parts for catering equipment. When there’s a hiccup in any commercial kitchen, Parts Town is ready to step in and help with the most parts available on the planet, innovative technology and an unmatched customer experience. Customized solutions benefit food service companies, restaurant chains, institutions and independent restaurants.

By partnering with the best manufacturers of commercial cooking, refrigeration, ice and beverage equipment and now offering HVAC and home appliance replacement parts, Parts Town improves the supply chain, increases sales of original OEM parts and keeps every customer’s business running like a clock. For more information, https://www.partstown.com/.

Leave a Comment